Our people are the winning ingredients in our recipe for success

Sven is the Chief Executive Officer of Fusion5. With more than 15 years’ experience in delivering customer management solutions, Sven brings specialist knowledge, expertise and commitment to the team. 

He is passionate about assisting organisations to improve efficiency, create exceptional customer experiences and streamline business processes through leveraging customer-centric concepts and technology.  

Sven is recognised for his visionary, innovative and strategic approach to overcoming business challenges.

'I’m always motivated by the opportunity to make a real difference to our customers' businesses. Our challenge is to use innovation and technology to enable them to thrive in the digital world.'

Rebecca is one of the founders members of Fusion5.

With over 25 years of experience in business and application software, including senior roles with IBM, Coopers & Lybrand, Ernst & Young and CapGemini, Rebecca has played an integral role in building Fusion5 into a world-class company.  

Extremely adaptable, Rebecca operates from the position of always doing what’s right for the customer and for the business. 

Rebecca holds a BA and BCom from Otago University. A competitive swimmer (at a national level), she’s no stranger to challenges. Her approach to any obstacle is to knock them off one-by-one, focus on competencies and skills, and then put yourself out there again to find more success.  

'Building Fusion5 to the company we are today has been fantastic; we love what we do. We have an amazing team who love achieving great results for our customers.’

Shannon is Executive Director JDE and Innovation for Australia and New Zealand. He predominantly works across five main areas: Internet of Things (IoT), social media, cloud, enterprise mobility and big data.  

Shannon is recognised as an industry leader in enterprise mobility, cloud and analytics for Enterprise Resource Planning (ERP). He’s also a JD Edwards expert, with over 20 years’ experience in building and designing JDE sites. He holds a certification in Amazon Web Services architecture, which underpins many of his modern design techniques, especially when it comes to integration and ERP.  

Passionate about sharing knowledge, Shannon is an avid blogger. He enjoys troubleshooting problems and recording his findings on his blog. He strives towards standardised, cost-effective innovation to help businesses make IT work for them, not the other way around. 

'I don’t like innovation for the sake of innovation. I like to see the best and latest technologies embraced by users because they make a real difference. Whether that’s measured by improvements in safety, usability or profit – it doesn't matter – as long as it’s measured. When we can measure what innovation delivers, then we can innovate with confidence.'

Craig is Executive Director Enterprise Apps and leads our Oracle and Microsoft ERP/Technology business for Australia and New Zealand. He provides leadership for our large base of ERP customers and manages relationships with our key partners. 

With over 20 years of experience in ERP and Supply Chain solutions across three continents, Craig has the unique ability to bridge the gap between technology and business outcomes to deliver real value to our customers. He has held executive roles in consulting, advisory and technology organisations across a wide range of industries over the years. 

Personable and highly knowledgeable, Craig has good people management, general management and business development skills. He’s very comfortable managing and working with people at all levels and, with a strong consulting background, is passionate about adding value through technology.

Craig holds a Bachelor of Science in Mechanical Engineering from the University of Witwatersrand, Articles in Intellectual Property Law and a Master of Business Administration from the University of Melbourne. 

‘We are living in exciting times with radical changes underway, particularly in technology. ERP is seeing massive changes as customers take up new models and technologies.’

Kristy is Country Manager & Director of Customer Engagement & Collaboration and is responsible for Fusion5’s CRM and SharePoint businesses within New Zealand. 

Backed by decades of real-word experience working with CRM solutions, Kristy ensures the successful implementation of Fusion5’s CRX solutions within large, complex corporate environments. For example, she led the implementation of Dynamics CRM for Lincoln University in 2015 – a project for which Fusion5 was awarded Microsoft’s CRM Partner of the Year.  

An innovative and highly competent business executive, Kristy has led teams for over 20 years. She established our Gold-Certified Dynamics CRM practice and played a key role in growing it into the successful, dynamic and multi-award winning business it is today.  

Kristy holds an Associate Diploma in Business Management, has sat a plethora of short-courses including Change Management at Auckland University’s Business School and the Blanchard Group’s Situational Leadership, as well as being a Microsoft Certified Technology Specialist.

'Unlike transactional systems, CRX solutions have the ability to truly transform your business, putting you closer to your customer than ever before. Remember, if you don’t take the time to truly understand your customer and their needs, your competitors will!'

Becky is Country Manager & Director Professional Services for New Zealand. She oversees Fusion5’s consulting services and ensures they are meeting scope, time, budget and quality expectations. She also provides team members with leadership, guidance and mentoring.

Backed by 20+ years’ experience building and managing highly successful delivery, sales, and marketing teams in consulting and professional services businesses. Her work spans multiple industries and business processes, across multiple product sets including software development, ERP, SRP, business intelligence, and CRM.

Becky has a real passion for building high-performance teams and delivering benefits to businesses. She is a visionary leader who always has an eye to the future.

She holds a Bachelor’s Degree in Political Science and Government from California State University and an Executive Certificate of Management from Henley Business School.

'For me, client relationships come first. I'm always looking for opportunities to deliver more benefits to our clients in the most effective way. I love hearing from happy clients and knowing we made a positive difference to their business.'

Richard is a non-Executive Director of Fusion5 and leads our ERP and Managed Services teams in New Zealand. Richard brings over 25 years development, integration, enterprise architecture and management experience in both large corporate and government sectors within New Zealand and overseas.  

Richard is 100% service delivery focused and motivated by delivering successful outcomes for customers.

It’s amazing and exciting to see how many customers in New Zealand are adopting new technologies and embarking on digital strategies that see them challenge the traditional.

Ben is the GM of Corporate Performance and Data Management at Fusion5, leading a team of experts specialising in Enterprise Data Management, Integration and Reporting, and Corporate Performance Management. His passion for data and customer success has grown steadily over his 22+ year career, giving him a robust understanding of the commercial importance of having accurate, accessible, secure data and which delivers insights. The opportunity to lead a world class team, while delivering measurable, valuable outcomes for customers are key drivers for Ben. When not in the office though, he is a keen fisherman, a proud husband, and a father of two.

“Data for some time now has been the new gold, what business has been challenged with is how to use data as a strategic asset. I couldn’t be more excited about the opportunity to help our clients turn data into insights which enables them to achieve their ambitions”

Rebekah is Fusion5's Australia / New Zealand Customer Success Team General Manager. She leads an enthusiastic team of people who are dedicated to providing an exceptional customer experience.

From Payroll Services to Application Consulting and Service Delivery Management, our Customer Success Team helps our clients get the most out of our fantastic offerings.

Combining ten years of customer service experience with a straight-up approach and a commitment to getting things done, Rebekah is a hands-on, high-energy manager. She has worked across many different Fusion5 departments and brings an in-depth knowledge of the business to this role.

'Our Customer Success Team gives us a real point of difference in the market, having a dedicated team of passionate people ready to go above and beyond to ensure an exceptional experience. I have been fortunate to have been heavily involved in the establishment of our Customer Success Team and am proud to be part of an amazing team.'

Lisa has been with Fusion5 since 2005 and has seen the growth of Fusion5 in terms of our new customers, the ever-expanding portfolio of products and services we deliver and the diverse programs of projects delivered.

Having over 28 years of Business Applications sales experience from New Zealand and working in six years in Silicon Valley in the USA, Lisa’s passion is still to walk around factories and warehouses, where Lisa can witness the day to day running of each company she is involved with. Lisa has worked with all types of industries across Financials, Supply Chain, Manufacturing, Project Management / Job Costing, Software Development, Asset Management intensive, Retail and with Governmental organisations. 

As General Manager of Sales, Lisa is driven by our customer engagement and the relationship we have with our customers and values the experience and passion her team has in support of our customers.

“It’s my job to ensure we deliver successful customer engagements, so our customer have a positive Return on Investment, where we have proven to add value, and to continually help our customers leverage the most out of their Business Application asset.”

Stephanie is General Manager People and Performance, and is responsible for the delivery of People & Performance capability across New Zealand and Australia. Stephanie’s passion is meeting the challenge of attracting the best talent in the market and, ensuring they have an amazing experience being part of the Fusion5 journey.

With 20 years’ experience Stephanie provides employment relations advice and support, manages the day to day People & Performance operations, development and implementation of policies and practices, recruitment, Health & Safety, managing and implementing various programs and projects as well as supporting Fusion5 managers.

“My passion is ensuring that our people have an exceptional onboarding experience which is the foundation to achieving success at Fusion5.”