Since its inception, BLUNT has repaired around 9,000 umbrellas across three markets and sent out over 4500 spare parts for at-home DIY repairs.
The business employs 30 staff in its Auckland head office and service centres in New Zealand, Australia, the USA, and the United Kingdom.
Opening up new markets - the challenges
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By 2019, BLUNT had outgrown its existing financial solution, so the business approached Fusion5 in search of a more scalable, future-facing, cloud-based solution.
Feeling hampered by a lack of clear sales and profitability reporting with breakdowns by market, channel and customers, BLUNT was keen to improve transparency across the business to enable faster and better decision-making.
BLUNT also wanted to support its rapid growth trajectory without adding to its headcount – which meant minimising manual data entry. As BLUNT’s plans included moving into new markets, the new solution needed to be flexible enough to grow alongside the business and provide strong procurement capabilities – allowing more control over the supply chain.
Multi-subsidiary, multi-currency, and automated bank reconciliation to handle the Shopify integration were all non-negotiable.
NetSuite OneWorld ticked all BLUNT’s must-have boxes. To top it off, several BLUNT employees had real-world experience using NetSuite at other companies and sang their praises of the business benefits it delivered.
Within nine months, Fusion5 had implemented NetSuite OneWorld Global Business Management System and integrated it with BLUNT’s line-of-business applications, including its Fast Four Bank Reconciliation solution (later rebranded to ZoneReconcile), several third-party logistics systems, Shopify, and SPS Commerce.