Service Delivery Team Lead

Auckland

Stacey Lismore

Stacey Lismore

Service Delivery Team Lead

What’s your role at Fusion5?

I joined Fusion5 as a Service Delivery Manager within the Customer Success Team and I am essentially the voice for the customer within Fusion5 to ensure the best outcome is achieved.  I am responsible for the overall operational level of all assigned customers including managing all “business as usual” issues.   I have recently been promoted to a Service Delivery Team Lead role and now I am responsible for a team of Service Delivery Managers.

What attracted you to Fusion5?

I have a friend working for Fusion5 who always speaks highly of the culture and the great people working for the company.  When the right position came up I was lucky to get an interview and meet the team for myself - I could see Fusion5 was going to be a great place to work and I have not been disappointed!

What are you working on?

I am currently working with our Microsoft Dynamics CRM/AX customers across New Zealand.  Having recently being promoted I am getting to know my new team and working through their development and career goals.

What makes a ‘good day’?

A good day is knowing that our customers have had the best support they could possibly have from our team. If I can turn a difficult situation into a positive outcome that makes me extremely happy.

What are you famous for?

I am famous for being a loud and smiley character in the office who likes to get stuff done.

What do you get up to outside of work?

Having only lived in New Zealand for 5 years I love to get away at the weekends and explore our amazing country.

Contact

Great outcomes start with great conversations.

Thank you

We will get back to you as soon as possible.

Please enter your name
Please enter a phone number we can get you on
Please enter a valid email address

The form contains errors

  • {{validation.errorMessage}}