What’s your role at Fusion5?
I am a Principal Consultant in the CRM pillar based in Melbourne. I largely work with a product called Pivotal CRM. My role is firstly to strive to be a trusted adviser to our customers from initial implementation projects and ongoing in guiding of best practice and solutions. Secondly as Principal Consultant I try to be an example for the rest of the consulting team and provide them with support as they work with our customers.
What attracted you to Fusion5?
Initially, I followed a couple of colleagues to Fusion5 after they highly recommended the company as a great employer. The people I met initially only served to support that recommendation. One of the first people I talked to was Sven Martin who continues to be one of our leaders today and that continuity of supportive leaders is a key factor in remaining at Fusion5.
What are you working on?
As Principal Consultant I try to remain involved in as many projects as possible from a solution overview perspective. I’m also getting my hands dirty with requirements and roll out of new functionality for some existing customers. In addition, I’m running as many training and knowledge sharing sessions as possible both internally for my team and for our customers.
What makes a ‘good day’?
When I’ve prepared well for something and that preparation pays off with an effective outcome for me and for my customer or team. This relates to training, requirements sessions, webinars, everything that I do.
What are you famous for?
I was becoming famous for wearing sneakers in the office (due to issues with my back) but I’ve tried of late to switch back to real work shoes. Outside of that I think I’m well known for being one of the first to the beverage fridge on a Friday afternoon.
What do you get up to outside of work?
I’m a massive foodie, so I’m often researching and heading out to new cafes and restaurants. I love music and song writing so you can find me often strumming away on my guitar and belting out a tune.