An ERP with real bite
NetSuite supports K9 Natural’s multi-company, multi-country and multi-currency needs. And of course, it supports multi-location inventory.
Managing financial and group consolidation is no longer a manual process, and CRM and Marketing functions are embedded in the solution.
“NetSuite’s BI, analysis and reporting functions allow the team to generate their own reports,” says Jorgensen. “We can see what our subsidiaries are doing and check their sales on real-time dashboards. We’ve suddenly got a lot more flexibility with a lot of things that used to be a struggle for us.”
Jorgensen says that within a month of using NetSuite, he and the operations manager looked at each other and said ‘You know what? With this level of efficiency, we’re easily going to save hiring another person out of this.’
“Since we implemented NetSuite we’ve grown well over 30%, but we haven’t had to add more hours or people to our accounts function.
“The thing that has really pleasantly surprised us with NetSuite is how responsive it is. We used to take a long time running reports, especially balance sheets and profit and loss accounts. Now, we can generate reports in about three or four seconds. Fully consolidated, by market, whatever you want. And NetSuite’s reliability and uptime has been excellent, so we are really happy with that.”
As NetSuite is a native cloud solution, the business no longer has the IT administration costs typically associated with installed business software. And the K9 Natural’s team regularly use the in-built tools to build searches and queries without the need for external support.